The out-of-nowhere onset of the pandemic fueled radical changes in most industries. When social distancing and quarantining norms were strict, the businesses had to shift their operations to the cloud. Even now, the cloud adaptation tendency remains exponential, leading to a market forecast of $331.2 billion by 2022. Indeed, the cloud providers see it as a massive and lucrative opportunity. But the underlying perspective is a bit different.
Such a sudden global migration pattern has burdened the cloud providers to prove that their infrastructure is fault-tolerant, flexible, and agile. The clients are worried about how the data centers react under an immense load. Data losses, delay in accessing, or unexpected trips - all these futuristic glitches seem to horrify them. How should the cloud providers support their customers now? How can they make the clientele believe in their infrastructures? Let’s take a look.
Surge Handling
Millions of new users are connecting to the cloud every day. Cloud servers are registering voluminous traffic and challenging peak hours simultaneously. One of the most promising fears among the users is the surge handling inability of the cloud service. During the spikes in demand, the cloud infrastructure might take too long to respond and work like a snail. But, the customers will not appreciate a decreased bandwidth and limited operational capabilities.
Firstly, the cloud providers need to streamline their infrastructures for sudden surges. Next, they need to convince their customers about the tolerant behavior and surge-handling abilities of their services. If the cloud service responds to the unexpected demands positively, more and more users are likely to join in!
Ensuring Themselves
The ultimate business rule is - staying confident about the products seeds positive belief among the customers. Demand patterns and scenarios can change in the blink of an eye. So, the cloud providers must ask themselves if their offerings are resilient and capable of handling a sudden increase in traffic. But how to find the answer? Mock stress tests and rehearsals for dealing with sudden spikes reveal the potential of cloud infrastructure.
The cloud providers should test their infrastructure against mock situations and scale up their offerings accordingly. These repetitive tests will level up the services and the confidence among the cloud providers. Consequently, they can present more informative briefings on their products and convince more customers about their incredible services.
Innovation Friendly
Digital transformation is compelling businesses to innovate to sustain the heat of market competition. They want to collaborate with such a cloud service that encourages the spirit of innovation among the workforce. Innovation friendliness is a priority when answering ‘how to compare cloud providers?’. The users will gauge the innovation capacity of cloud service on agility, resilience, and cutting-edge supports.
The cloud providers should integrate quality and the latest services in their offerings from time to time. Such refreshing and upscaling will lead to foster confidence among the users for the cloud service. Based on the current and futuristic trends, a cloud service should entail all the next-gen services compatibilities like ML, VR, and Data Analysis.
Privacy and Security
‘Can cloud providers access your data?’ is the most intimidating question for the users. Since the businesses are taking every operation to the cloud, the confidential and sensitive information will also reside in the vendor server. In such cases, the users are bound to think about data privacy and transparency in the cloud. Convincing the users that their data remains in safe-box will increment the trust in the cloud services.
As cloud usage increases, the data gets more prone to breaches. Data stealth and commercial processing are the downsides of any cloud service. Leveraging robust security frameworks and preaching a safe warehouse brings more business for the cloud providers.
The cloud providers can comprehend bridging the crater for cloud demand as an ever-growing opportunity. However, turning a blind eye to the challenges involved can be a blunder. So, the vendor who assures the customers and generates revenue simultaneously leads the race and prevails in the market.
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